Backup Exec failing error: 0xe0008527 – VERITAS (VSFW) unexpectedly failed

Hi Guys.

Had an issue where backup Exec failed daily although it looks to have backed up all data.

The following error message is displayed.

Job ended: Monday, 2 November 2009 at 1:27:47 PM

Completed status: Failed

Final error: 0xe0008527 – VERITAS Storage Foundation for Windows (VSFW) unexpectedly failed. Check that the VSFW service is running, and check the status of existing disk groups and volumes.

Final error category: System Errors

For additional information regarding this error refer to link V-79-57344-34087

Checking the system you find that VERITAS Storage Foundation for Windows (VSFW) is not installed and that you cannot change advance open file settings, or advance open file system is set to disabled.

When you run: “VSSadmin list providers” you return the following results.

C:\Documents and Settings\Craig Garland>vssadmin list providers

vssadmin 1.1 – Volume Shadow Copy Service administrative command-line tool

(C) Copyright 2001 Microsoft Corp.

Provider name: ‘Microsoft Software Shadow Copy provider 1.0’

Provider type: System

Provider Id: {b5946137-7b9f-4925-af80-51abd60b20d5}

Version: 1.0.0.7

Provider name: ‘Acronis VSS SW Provider’

Provider type: Software

Provider Id: {f782463b-33bb-4043-ad8d-60b728d26a6c}

Version: 1.0

C:\Documents and Settings\Craig Garland>vssadmin list providers

vssadmin 1.1 – Volume Shadow Copy Service administrative command-line tool

(C) Copyright 2001 Microsoft Corp.

Provider name: ‘Microsoft Software Shadow Copy provider 1.0’

Provider type: System

Provider Id: {b5946137-7b9f-4925-af80-51abd60b20d5}

Version: 1.0.0.7

Provider name: ‘Acronis VSS SW Provider’

Provider type: Software

Provider Id: {f782463b-33bb-4043-ad8d-60b728d26a6c}

Version: 1.0

The problem is created by Acronis VSS SW Provider you may have already removed accronis or upgraded to a new version.



Resolution.

Do not use a registry editor to edit the registry directly unless you have no alternative. The registry editors bypass the standard safeguards provided by administrative tools. These safeguards prevent you from entering conflicting settings or settings that are likely to degrade performance or damage your system. Editing the registry directly can have serious, unexpected consequences that can prevent the system from starting and require that you reinstall Windows-