We have recently seen a number of computers come up with a Trusted platform error after windows 10 updates which prevents office 365 logging in. Below are a list of steps to try to resolve the error. run tpm.msc Clear TPM and restart Go to Device Manager and under Security Devices uninstall Trusted Platform Module.
During opening outlook 2019 on a Mac the SQLlite database that stores the message index information if corrupted will attempt to repair itself. When this fails, it gives you the option to create a new profile, but offline emails stored in the main profile will get lost. Follow the recovery steps below Run disk first.
Even if you add the autodiscover.domainname.com CNAME autodiscover.outlook.com entry to your dns, when you go to add your office 365 mailbox to outlook, it takes a long time to respond and finally returns An encrypted connection to your mail server IS not available. Click Next to attempt using an unencrypted connection. When Outlook tries to.
If you are running out of capacity on your Onedrive, even though the files you are using do not hit the capacity limit the issue may be because Onedrive stores 500 version of files. If you are working on large files and doing lots of edits, a 200mb file can rapidly consume 15Gb or more.
If a mailbox is approaching 50Gb and you want to archive old emails to an in place archive do the following: From the office 365 portal go to Exchange admin. Under recipients -> mailboxes (or shared for a shared mailbox) open the mailbox On the right go to Manage mailbox archive Enable archive In User Mailbox,.