Here are the steps: 1. Stop Internet Information Services: Stop the Simple Mail Transfer Protocol (SMTP) service (this will prevent mail from being allowed through while PureMessage is offline) Stop the Microsoft Exchange Information Store service Stop the Microsoft Exchange MTA Stacks service 2. Stop and disable the PureMessage related services: Sophos PureMessage Sophos PureMessage.
Occasionally you may have problems where the Adelbert programs in control panel does not properly or totally remove Norton anti-virus elements. Depending on the exact version of your operating system and the products you have go to the site to find the appropriate removal instructions http://service1.symantec.com/SUPPORT/sharedtech.nsf/docid/2005092709200113?Open&src=symsug_us http://service1.symantec.com/SUPPORT/tsgeninfo.nsf/docid/2005033108162039?Open&docid=2005092709200113&nsf=sharedtech.nsf&view=docid To download the Norton AntiVirus removal tool click.